TV and broadband packages

BT TV and broadband are a match made in heaven, with exclusive US drama, massive sporting action and internet from the UK’s most popular broadband provider. Plus you can customise our packages your way.

Join now and get a free Amazon Echo Dot with selected TV packages

Choose an eligible BT TV and Infinity package and BT Shop will throw in an Amazon Echo Dot (usually £49.99). This sleek and compact hands-free device with built-in speaker uses Alexa to play music, control smart home devices, provide information, read the news, set alarms and more.

T&C's apply. Offer ends 14th December

How to claim your Amazon Echo Dot

BT Broadband gives you more

Keeping you connected

Our Smart Hub gives you the UK’s most powerful wi-fi compared to other major broadband providers, and you get free access to 5 million BT Wi-fi hotspots around the UK

Keeping you secure

Safeguard devices with BT Virus Protect, help keep your files safe with BT Cloud storage, and filter what your kids see online with Parental Controls

Keeping you in touch 

Chat more with unlimited calls to UK landlines every weekend, and only get the calls you want thanks to BT Call Protect


Next, add your extras

You can personalise your TV package how you like – with premium channels like BT Sport or Sky Cinema, with the Kids Extra pack if you’ve got little ones, or even with a second YouView box if you want to watch BT TV in two rooms.

How to switch to BT 

Switching to the UK’s most popular broadband provider is easier than you think, and you can start watching BT TV with our app as soon as you’ve ordered.

Find out how to switch

Already got BT TV?

Explore offers and extras

Add channels, get extra boxes and see offers tailored to you. 

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Do more with My BT

See what you get with your package and configure your BT products.

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Get help when you need it

Get started using BT TV, check for issues with your equipment and more.

Get help


Frequently asked questions

BT TV is BT's best service ever, bringing you big entertainment for tiny prices.

We have a variety of clever little set-top boxes. With our Max TV package you could step into the world of Ultra High definition with the YouView+ Ultra HD box, which also gives you access to 1TB of memory. You can record up to 600 hours of SD TV, 250 hours of HD TV and 60 hours of Ultra HD TV.

If you choose Essential, Entertainment or Entertainment Max, you'll get a YouView+ box that lets you pause live TV, record up to 300 hours of standard definition programmes and access seven days of catch up TV.

If you choose Starter or Entertainment Starter, you'll get a YouView box that doesn't record but still lets you pause and rewind live TV.

All packages include up to 80 Freeview TV and radio channels, including 10 HD channels such as BBC One HD, Channel 4 HD and ITV HD.

You can add flexible TV bolt-ons to get the best in films, box sets, sports, kids' TV and music – all on convenient one-month contracts.

If you have standard BT Broadband you can add Starter or Essential. If you have BT Infinity you can add Starter, Entertainment Starter, or Entertainment which gives you 28 premium channels†, including Discovery Channel, MTV, Comedy Central, Gold, History and National Geographic.

Entertainment Max is exclusively available to existing TV customers with BT Infinity and includes HD Extra, Kids and BT TV App.

Customers can also add FREE BT Sport Pack on BT TV until 31st July with a BT Infinity package and standard BT Broadband subject to minimum line speed of 2Mb.

You'll need the following before you can install BT TV:

  • A good quality outdoor TV aerial
  • A strong digital TV signal
  • A BT Home Hub and the right broadband speed for the TV service you choose. Use our broadband speed checker to see what line speeds you can get. If your line speed isn't fast enough, you may be able to boost it with our Broadband Accelerator
  • A BT TV YouView set-top box.

With TV Starter you get:

  • A YouView box
  • Up to 80 Freeview TV and radio channels
  • Seven days of catch up TV on BBC iPlayer, ITV Hub, Channel 4 and Channel 5

Plus, you can

  • Choose from our brilliant on-demand bolt-ons: Netflix, Kids and Music
  • Pause and rewind TV
  • Add BT Sport on TV in standard definition, or in HD as an add-on with a BT Infinity broadband package
  • Add Sky Sports Main Event and Sky Sports Extra in standard definition – only with BT Infinity
  • Get BT TV app with Extra Box* – only with BT Infinity

*Sky Movies, Sky Sports Main Event and Sky Sports Extra are not available with BT TV app with Extra Box.

With Essential (on standard BT Broadband only) you get:

  • A YouView+ box
  • Up to 80 Freeview TV and radio channels§
  • Seven days of catch up TV on BBC iPlayer, ITV Hub, Channel 4 and Channel 5

Plus, you can

  • Pause, rewind and record TV^
  • Choose from our brilliant on-demand bolt-ons: Netflix, Sky Movies, Kids and Music
  • Add BT Sport on TV in standard definition

With Entertainment (with BT Infinity) you get:

  • A YouView+ box
  • Up to 80 Freeview TV and radio channels§
  • 27 premium channels, including Discovery Channel, MTV, Comedy Central, History, Comedy Central Extra, MTV Music, Movies 24 and H2
  • BT TV app to watch and record TV on the go

Plus, you can

  • Pause, rewind and record TV
  • Add BT Sport on TV in standard or high definition
  • Choose from our brilliant on-demand bolt-ons: Music and Kids Extra
  • Add bonus premium bolt-ons, including Sky Movies, Netflix, HD Extra, Kids Extra, Sky Sports Main Event and Sky Sports Extra

With Entertainment Max (with BT Infinity for existing TV customers) you get:

  • A YouView+ box
  • Up to 80 Freeview TV and radio channels§
  • 25 premium channels, including Discovery Channel, MTV, Comedy Central, Gold, History, Comedy Central Extra, MTV Music, Movies 24, and H2
  • 24 additional premium channels – 13 HD Extra and 9 Kids Extra channels
  • BT TV app to watch and record TV on the go
  • Seven days of catch up TV on BBC iPlayer, ITV Hub, Channel 4 and Channel 5

Plus, you can

  • Pause, rewind and record TV
  • Add BT Sport on TV in standard or high definition
  • Choose from our brilliant on-demand bolt-ons: Netflix and Music
  • Add more premium channels, including Sky Movies, Sky Sports Main Event and Sky Sports Extra

With Max you get:

  • Up to 80 Freeview channels including 12 in HD
  • 50 Premium entertainment channels including 9 Kids channels and 13 HD channels
  • Access to the BT Sport Ultra HD channel
  • BT Sport HD and AMC HD at no extra cost, if you choose
  • Seven days of catch-up through your TV guide
  • TV on the go with the BT TV app
  • The latest movies to rent or buy on BT Store

Plus, you can

  • Pause, rewind and record TV
  • Add BT Sport on TV in standard, high definition or Ultra High Definition
  • Choose from our brilliant on-demand bolt-ons: Netflix and Music
  • Add more premium channels, including Sky Movies, Sky Sports Main Event and Sky Sports Extra

Ultra high-definition TV (Ultra HD), also known as 4K TV, is a new broadcasting technology that gives stunning picture quality. It gives you four times the detail of HD as it uses four times as many pixels (8.29m vs. 2.07m pixels), and it displays twice as much information as ordinary HD TV (50 frames per second vs. 25). Plus you get richer, deeper colour as colours are displayed in 10-bit detail vs. 8-bit with ordinary HD.

BT Sport Ultra HD is the UK's first Ultra HD channel and it's exclusive to BT TV. You can access the channel with our Max package. You'll need an ultra HD or 4K TV set, an ultra HD set-top box and BT Infinity broadband. See our list of suitable TVs.

Find out more about Ultra HD

AMC is the US studio behind the smash-hit dramas Mad Men, Breaking Bad and Fear the Walking Dead. AMC brings you the hottest new programmes on UK television, so get set for big drama and big thrills.

Watch on BT TV

You can get the AMC channel or AMC video on demand content by taking BT TV or BT Sport.

AMC from BT is available to BT TV customers in standard definition on channel 332. You’ll need sufficient line speed, and a subscription to the BT Sport Pack on BT TV or an extra channel pack, to watch the live AMC channel on BT TV. Existing BT TV customers who do not subscribe to an extra channel pack or the BT Sport Pack will need to take the BT Sport Pack on BT TV and re-contract BT TV and BT Broadband for 12 months to watch the live channel on BT TV. BT TV customers will receive access to AMC catch-up content via their BT Player. AMC is a separate bolt-on bonus channel and may be removed at any time.

*To watch the AMC channel, you'll need to have a fast enough line and be enabled for internet channels, for example by taking the BT Sport Pack on BT TV.

New to BT? Get BT TV
Existing BT Broadband customer? Add BT TV

Watch on Sky

Sky customers can watch AMC on the Sky Digital Satellite Platform on channel 192 (If you have AMC in HD, this is also on channel 192). To be able to watch AMC on Sky you'll need to have BT Sport on Sky. AMC catch-up content is available to BT TV customers only.

You can watch live sport in your living room on BT TV with both BT Infinity and standard BT broadband.

Choose your BT TV package and just include BT Sport when you come to adding extras.

If you have BT TV with BT Infinity then you can also get BT Sport in HD by adding HD Extra for a small fee.

All our TV packages come with up to 10 Freeview HD channels, including BBC One HD, BBC Two HD, ITV HD, and 4 HD. You can add BT Sport and AMC in HD, and also watch HD on demand films.

If you've got Entertainment Starter or Entertainment you can add the HD Extra bolt-on, which includes Nat Geo Wild HD, Comedy Central HD and MTV HD.

If you're an existing TV customer and upgrade to Entertainment Max or take Max, you'll get HD Extra included in the price of your package.

You'll need to connect your set-top box to a HD-ready TV with a HDMI cable.

You can get BT TV in a second room with BT TV app with Extra Box, so you and your family can watch and record different shows at the same time. Plus, you can watch TV on the go with the BT TV mobile app, which gives you entertainment channels, kids' channels and BT Sport.

Here's what you need if you want to get BT TV app with Extra Box:

  • BT Infinity with speeds of 23Mbps or more
  • 12-month subscription to BT TV App
  • You'll need a YouView or YouView+ box as your main set-top box. You can choose an extra YouView box (that doesn't record) with all our TV packages, or a YouView+ (that does record) with Entertainment and Entertainment Max
  • A separate aerial connection for your second set-top box (we can help if you need an aerial or extra connection points)
  • To download the BT TV app from the Apple Store or Google Play shop to watch BT TV on your mobile or tablet.

If you get Entertainment, Entertainment Max or Max, you'll get BT TV App as part of your package. BT TV App allows you to both watch and record BT TV on the go – all you need is the free BT TV app and an internet connection.

If you can watch Freeview channels already (with a reception you're happy with), then your aerial should be fine. But if not, we strongly recommend a rooftop or loft aerial. They give a good service and as many Freeview channels as possible.

The following are not recommended by BT:

  • Portable aerial – portable aerials give poor reception and often you'll get fewer channels
  • Satellite dish – you won't be able to receive Freeview channels on BT TV with a satellite dish.

Other things to consider:

  • If your aerial is more than ten years old, it might not be able to receive Freeview
  • The quality of your Freeview service also depends on how close you live to your nearest transmitter, the direction your aerial is pointing in, the quality of your cabling and your surroundings (e.g. at the bottom of a hill, surrounding trees and/or buildings).

What if I don't have an aerial?

Not to worry, we can install it for you. Just select our aerial installation service, which costs £60, when you start your order. There are a few things to bear in mind before you do:

  • You must be able to receive Freeview channels in your area
  • Your property must be on the UK mainland or in Northern Ireland
  • Your property can be no more than two storeys high
  • Your property can’t be listed or within a conservation area (unless you've been given permission)
  • If you're renting, you'll need permission from your landlord, owner or managing agent.

If you've got BT TV and a BT Infinity package, you can add Sky Sports Main Event and Sky Sports Extra.

You can add these channels when you order your packages.

Important information

The legal stuff

*Family SIM saving compared to the same number of individual SIMs bought on our standard SIM Only plan.

ΔWe may change any prices and terms during your contract. If this affects you, we'll tell you about important changes in advance, and you'll be able to end your contract without any fees.

See our tariff guide for details of all our standard prices.

BT Broadband

The BT Reward Card is issued by Blackhawk Network (UK) Ltd., pursuant to license by Mastercard International Incorporated.

BT Infinity

83% UK coverage. Up-to speeds dependent on time of day, line and location. Fast just got faster: BT Infinity 1 up-to 52Mbps vs previous 38Mbps as standard. Fastest fibre speeds as standard: Comparison of BT Infinity 1 up-to 52 Mbps vs standard entry-level products of major broadband providers, Sky Fibre, TalkTalk and Plusnet up-to 38 Mbps broadband and Virgin up-to 50 Mbps broadband. BT Infinity is subject to availability, geographic location, computer specifications and a line check. The exchange list and dates are subject to change. Terms apply. ‡

New Customer Packages:

Unlimited Broadband + Calls

Prices and terms subject to change during the contract term.

*UK calls of up to an hour to 01, 02, 03, 0845 and 0870 numbers, excluding the Channel Islands, indirect access numbers and dial-up internet access. Other exclusions apply. 

For new BT Broadband customers that sign up for 18 months. Price from month 19 currently: £42.99 a month. Includes Unlimited Weekend Calls, BT Virus Protect, 200GB Cloud and a BT Home Hub (unless BT has already provided you with one). If you leave in the first year, we'll charge you up to £55 towards the cost of your new Hub. Compatible line required otherwise £49.99 connection charge may apply. Payment by Direct Debit. BT Virus Protect works on compatible PC/MACs. BT Cloud: You need to activate the service yourself. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. Subject to availability. Terms apply.

Infinity Lite + Calls

Prices and terms subject to change during the contract term.

*UK calls of up to an hour to 01, 02, 03, 0845 and 0870 numbers, excluding the Channel Islands, indirect access numbers and dial-up internet access. Other exclusions apply.  For new BT Broadband customers that sign up for 18 months. Price from month 19 currently: £34.99 a month. Includes Unlimited Weekend Calls, 30 GB usage, BT Virus Protect, 10GB Cloud and a BT Home Hub (unless BT has already provided you with one). If you leave in the first year, we'll charge you up to £65 towards the cost of your new Hub. Compatible line required otherwise £49.99 connection charge may apply. Payment by Direct Debit. BT Virus Protect works on compatible PC/MACs. BT Cloud: You need to activate the service yourself. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. Subject to availability, minimum line speed and computer specification.  Terms apply.‡

Unlimited Infinity + Calls

Prices and terms subject to change during the contract term.

*UK calls of up to an hour to 01, 02, 03, 0845 and 0870 numbers, excluding the Channel Islands, indirect access numbers and dial-up internet access. Other exclusions apply. 

For new BT Broadband customers that sign up for 18 months. Price from month 19 currently £41.99 a month. Includes Unlimited Weekend Calls, BT Virus Protect, 200GB Cloud and a BT Home Hub (unless BT has already provided you with one). If you leave in the first year, we'll charge you up to £65 towards the cost of your new Hub. Compatible line required otherwise £49.99 connection charge may apply. Payment by Direct Debit. BT Virus Protect works on compatible PC/MACs. BT Cloud: You need to activate the service yourself. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. Subject to availability, minimum line speed and computer specification.

Unlimited Infinity 2 + Calls

Prices and terms subject to change during the contract term. 

*UK calls of up to an hour to 01, 02, 03, 0845 and 0870 numbers, excluding the Channel Islands, indirect access numbers and dial-up internet access. Other exclusions apply. 
For new BT Broadband customers that sign up for 19 months. Price from month 19 currently £56.49 a month. Includes Unlimited Weekend Calls, BT Virus Protect, 1000GB Cloud and a BT Home Hub (unless BT has already provided you with one). If you leave in the first year, we'll charge you up to £65 towards the cost of your new Hub. Compatible line required otherwise £49.99 connection charge may apply. Payment by Direct Debit. BT Virus Protect works on compatible PC/MACs. BT Cloud: You need to activate the service yourself. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. Subject to availability, minimum line speed and computer specification. Terms apply.‡

Unlimited Infinity 3 + Calls

Prices and terms subject to change during the contract term.

*UK calls of up to an hour to 01, 02, 03, 0845 and 0870 numbers, excluding the Channel Islands, indirect access numbers and dial-up internet access. Other exclusions apply.  For new BT Broadband customers that sign up for 18 months. Price from month 19 currently £68.99 a month. Includes Unlimited Weekend Calls, BT Virus Protect, 1000GB Cloud and a BT Home Hub (unless BT has already provided you with one). If you leave in the first year, we'll charge you up to £65 towards the cost of your new Hub. Compatible line required otherwise £49.99 connection charge may apply. Payment by Direct Debit. BT Virus Protect works on compatible PC/MACs. BT Cloud: You need to activate the service yourself. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. Subject to availability, minimum line speed and computer specification. Terms apply.‡

Unlimited Infinity 4 + Calls

Prices and terms subject to change during the contract term.

*UK calls of up to an hour to 01, 02, 03, 0845 and 0870 numbers, excluding the Channel Islands, indirect access numbers and dial-up internet access. Other exclusions apply.  For new BT Broadband customers that sign up for 18 months. Price from month 19 currently £75.99 a month. Includes Unlimited Weekend Calls, BT Virus Protect, 1000GB Cloud and a BT Home Hub (unless BT has already provided you with one). If you leave in the first year, we'll charge you up to £65 towards the cost of your new Hub. Compatible line required otherwise £49.99 connection charge may apply. Payment by Direct Debit. BT Virus Protect works on compatible PC/MACs. BT Cloud: You need to activate the service yourself. This service will be stopped and your back-up files deleted if you don’t use it for 90 days. Subject to availability, minimum line speed and computer specification. Terms apply.‡

Existing Customer Packages:

Broadband + Calls- Prices and terms subject to change during the contract term. Available by invitation to existing BT Broadband customers that sign up for 18 months. Price from month 19 currently: £37.99 a month. BT Broadband includes Unlimited UK Weekend Calls, 12GB usage limit, BT Virus Protect and 10GB Cloud storage. You'll need to pay by Direct Debit. Subject to availability. Terms apply.‡

Unlimited Broadband + Calls- Prices and terms subject to change during the contract term. Available by invitation to existing BT Broadband customers that sign up for 18 months. Price from month 19 currently: £42.99 a month. Unlimited BT Broadband Extra includes Unlimited UK Weekend Calls, BT Virus Protect and 200GB Cloud storage. You'll need to pay by Direct Debit. Subject to availability. Subject to availability Terms apply.‡

30GB Infinity Lite + Calls- - Prices and terms subject to change during the contract term. 83% coverage across the UK. Check bt.com/infinity for availability. Available by invitation to existing BT Broadband customers that sign up for 18 months. Price from month 19 currently: £34.99 a month. BT Infinity Lite includes Unlimited UK Weekend Calls, 30GB usage limit, BT Virus Protect, 10GB Cloud and a BT Home Hub (unless BT has already provided you with one). If you leave in the first year, we'll charge you up to £65 towards the cost of your new Hub. You'll need to pay by Direct Debit. Subject to availability, minimum line speed and computer spec. Terms apply.‡

Infinity + Calls - Prices and terms subject to change during the contract term. 83% coverage across the UK. Check bt.com/infinity for availability. Available by invitation to existing BT Broadband customers that sign up for 18 months. Price from month 19 currently: £49.99 a month. Unlimited BT Infinity includes Unlimited UK Weekend Calls, BT Virus Protect, 200GB Cloud and a BT Home Hub (unless BT has already provided you with one). If you leave in the first year, we'll charge you up to £65 towards the cost of your new Hub. You'll need to pay by Direct Debit. Subject to availability, minimum line speed and computer spec. Terms apply.‡

Unlimited Infinity + Calls - Prices and terms subject to change during the contract term. 83% coverage across the UK. Check bt.com/infinity for availability. Available by invitation to existing BT Broadband customers that sign up for 18 months. Price from month 19 currently: £49.99 a month. Unlimited BT Infinity includes Unlimited UK Weekend Calls, BT Virus Protect, 200GB Cloud and a BT Home Hub (unless BT has already provided you with one). If you leave in the first year, we'll charge you up to £65 towards the cost of your new Hub. You'll need to pay by Direct Debit. Subject to availability, minimum line speed and computer spec. Terms apply.‡

Unlimited Infinity 2 + Calls - Prices and terms subject to change during the contract term. 83% coverage across the UK. Check bt.com/infinity for availability. Available by invitation to existing BT Broadband customers that sign up for 18 months. Price from month 19 currently: £56.49 a month. Saving: comparison vs. current existing customer 12 month subscription charge. Unlimited BT Infinity 2 includes Unlimited UK Weekend Calls, BT Virus Protect, 1000GB Cloud and a BT Home Hub (unless BT has already provided you with one). If you leave in the first year, we'll charge you up to £65 towards the cost of your new Hub. You'll need to pay by Direct Debit. Subject to availability, minimum line speed and computer spec. Terms apply.‡

£50 BT Reward Card (BT Unlimited Broadband package)

£50 BT Reward Card offer ends 14/12/2017 and is available online only to new BT Broadband customers ordering a broadband package on bt.com (excludes existing BT Broadband customers upgrading to BT Infinity). Subject to availability

£100 BT Reward Card (BT Unlimited Infinity package)

£100 BT Reward Card offer ends 14/12/2017 and is available online only to new BT Broadband customers ordering an BT Unlimited Infinity package on bt.com (excludes existing BT Broadband customers upgrading to BT Infinity). Subject to availability.

£125 BT Reward Card (BT Unlimited Infinity 2, 3 or 4 package)

£125 BT Reward Card offer ends 14/12/2017 and is available online only to new BT Broadband customers ordering an Unlimited Infinity 2, 3 or 4 package on bt.com (excludes existing BT Broadband customers upgrading to BT Infinity). Subject to availability

The BT Reward Card

You must claim your BT Reward Card once your broadband is installed and you have 3 months from this date to claim. Claim your reward by visiting www.bt.com/claimmyreward and logging in with your BT ID. You must activate the card within 3 months of receipt. Following a successful claim, your card will be sent to the broadband installation address. Offer, BT Reward Card & BT terms apply (www.productsandservices.bt.com/products/bt-reward-card). The BT Reward Card is issued by Blackhawk Network (UK) Ltd, an Electronic Money Institution authorised in the UK by the FCA with Firm Reference number 900023; pursuant to license from Mastercard International. Mastercard® is a registered trademark of Mastercard International Inc. Blackhawk Network (UK) Ltd’s company registration number is 05802971 and its registered office is at 40 Bernard Street, London, WC1N 1LE.

UK's most popular broadband provider

Most popular broadband: copper and fibre customers combined.

BT Infinity speeds

BT Infinity speeds referred to are download speeds; speeds affected by various factors including distance from the cabinet, time of day and internal home wiring. If your line won't support our top speed, we'll offer the best speed available. We'll always offer the best available speed on your line.

BT Infinity up to 9 x faster

This speed comparison is based on the average customer speed of Unlimited BT Infinity 2 (measured over 24 hours), compared with the UK average standard (ADSL) broadband speeds. It's printed in the Ofcom broadband report, from 05/2013. Speeds based on UK average standard (ADSL) speed from latest Ofcom broadband performance report vs BT Infinity 2 average customer speed. BT Infinity is subject to availability, geographic location, computer specifications and a line check. Terms and conditions apply. See details. The exchange list and dates are subject to change.

Broadband Extras

BT Virus Protect

BT Virus Protect for 2 devices comes as standard with all our broadband packages, except Unlimited Infinity 2 which comes with 15 devices. You can increase to 15 licences for only £4 a month, with the first month free. You'll need to activate and download this service, it may not work with some computer or mobile systems. See details.

BT Parental Controls

BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. The Account Holder needs to set up and maintain this service. If you delete your account – your settings will be lost. You can re-activate at any time but you will need to add all of your settings again.

BT Cloud

BT doesn't support activities that infringe the copyrights of the holder. You need to activate the service yourself. You'll get 10GB free storage with Broadband, BT Infinity Lite, 200GB free storage with Unlimited Broadband and Unlimited Infinity or 1TB Unlimited BT Infinity 2. Some existing BT Broadband customers may need to re-contract to get 50GB. Terms apply.

BT TV

We may sometimes make changes to the TV content and software we provide, for example changing the look and feel of one of our apps. We'll tell you about important changes in advance. £50 charge for an engineer install or £20 for Broadband extenders, if necessary. Availability of channels and quality of content depends on local transmitter and suitable rooftop aerial (www.freeview.co.uk/availability). You'll need to pay by Direct Debit. If purchasing a TV & Broadband package a £9.99 delivery charge for the BT Hub and BT TV Youview box will be applied. If TV is purchased separately a one off £9.99 charge applies. Subject to availability. Terms apply. We'll charge you for on demand content.

TV Packages

Prices, terms and BT TV content subject to change during the contract term.

BT TV Starter (Copper)

BT TV Starter: For new BT TV customers that sign up for 18 months. Existing broadband customers must have 18 months remaining on your contract, if not you’ll need to re-contract your broadband. £9.99 delivery charge applies to existing BT Broadband customers. BT TV Starter includes a YouView box, if you stop your service in the first year we will charge you up to £99. HDMI connection required. Optional £49 charge for an engineer install or £20 for Broadband extenders, if required. Availability of digital channels and quality of content depends on local transmitter and suitable rooftop aerial (www.freeview.co.uk/availability). Minimum line speed required to watch the live AMC channel and BT Sport Payment by direct debit. Subject to availability. Terms apply.

BT TV Starter (Fibre)

BT TV Starter: For new BT TV customers that sign up for 18 months. Requires BT Infinity. Existing broadband customers must have 18 months remaining on your contract, if not you’ll need to re-contract your broadband. £9.99 delivery charge applies to existing BT Broadband customers. BT TV Starter includes a YouView box, if you stop your service in the first year we will charge you up to £99. HDMI connection required. Optional £49 charge for an engineer install or £20 for Broadband extenders, if required. Availability of digital channels and quality of content depends on local transmitter and suitable rooftop aerial (www.freeview.co.uk/availability). Payment by direct debit. Subject to availability. Terms apply.

BT TV Essential

Prices, terms and BT TV content subject to change during the contract term.

BT TV Essential: For new BT TV customers. 18 month contract. Existing broadband customers must have 18 months remaining on your contract, if not you’ll need to re-contract your broadband. BT TV Essential includes a YouView+ box, if you stop your service in the first year we will charge you up to £199. HDMI connection required. Optional £49 charge for an engineer install or £20 for Broadband extenders, if required. Availability of digital channels and quality of content depends on local transmitter and suitable rooftop aerial (www.freeview.co.uk/availability). Payment by direct debit. Subject to availability. Terms apply.

BT TV Entertainment

Prices, terms and BT TV content subject to change during the contract term.

BT TV Entertainment: For new BT TV customers with BT Infinity. 18 month contract. Existing broadband customers must have 18 months remaining on your contract, if not you’ll need to re-contract your broadband. BT TV Entertainment includes up to 20 premium channels, the BT TV App and a YouView+ box, if you stop your service in the first year we will charge you up to £199. HDMI connection required. Optional £49 charge for an engineer install or £20 for Broadband extenders, if required. App available on up to 2 compatible devices (Android 4.1.2. Or above / iOS6 or above). Availability of digital channels and quality of content depends on local transmitter and suitable rooftop aerial (www.freeview.co.uk/availability). Payment by direct debit. Subject to availability. Terms apply.

BT TV Max HD. Prices, terms and BT TV content subject to change during the contract term. BT TV Max HD: For new BT TV customers with BT Infinity. 18 month contract. Existing broadband customers must have 18 months remaining on your contract, if not you’ll need to re-contract your broadband. Price from month 19 £19/mth. Saving: vs. standard existing customer subscription charge.TV Max HD includes up to 29 premium channels – 21 in HD, up to 9 Kids channels, BT TV App and a YouView+ box. If you stop your service in the first year we'll charge you up to £199 towards the cost of the box. HDMI connection required. A 10m cable will be provided. Optional £49 charge for an engineer install or £20 for Broadband extenders, if required. App available on up to 2 compatible devices (Android 4.1.2. Or above / iOS6 or above). Availability of digital channels and quality of content depends on local transmitter and suitable rooftop aerial (www.freeview.co.uk/availability). Subject to availability. Terms apply.

BT TV Max

Prices, terms and BT TV content subject to change during the contract term.

BT TV Max: For new BT TV customers with BT Infinity and sufficient line speed. 18 month contract. Existing broadband customers must have 18 months remaining on your contract, if not you’ll need to re-contract your broadband. You'll need a compatible Ultra HD TV and a fast enough line speed to view Ultra HD content. TV Max provides access to BT Sport Ultra HD channel, and includes up to 29 premium channels – 21 in HD, up to 9 Kids channels, BT TV App and a YouView+ Ultra HD box.  If you stop your service in the first year we'll charge you up to £249 towards the cost of the box. HDMI connection required. A 10m cable will be provided. Optional £44 charge for an engineer install or £20 for Broadband extenders, if required. App available on up to 2 compatible devices (Android 4.1.2. Or above / iOS6 or above). Availability of digital channels and quality of content depends on local transmitter and suitable rooftop aerial (www.freeview.co.uk/availability). Subject to availability. Terms apply

Free Amazon Echo Dot offer: Offer ends 14/12/2017 and is available online to new BT Infinity + BT TV Entertainment or Max customers that sign up for 18 months. Offer fulfilled by BT Shop following successful BT Infinity/BT TV activation - our BT Shop team will contact you directly by email with details of your order and when to expect delivery.   Allow 28 days for delivery following activation.

Bolt-ons

Bolt–ons available on a one month minimum term. Monthly charge of £4 Music on demand / £5 HD Extra channels (rising to £6.50 on the 7th January 2018) / £4 Kids Extra channels (rising to £5 on the 7th January 2018). 

HD Extra

You'll need an HD ready TV & cabling. Free for first three months. One month minimum term. £6.50 from month four. Terms apply.

HD

HD on demand requires suitable HDMI cable, a HD ready TV and 5Mbps minimum line speed for streaming. Subject to availability. Terms apply.

Netflix

Available on a one month minimum term for £5.99 a month. If you watch Netflix on YouView it will not count towards your broadband usage. Watching on your laptop or other device will. Netflix terms and further terms apply.

AMC on BT TV

You'll need sufficient line speed and a subscription to BT TV to watch the live AMC channel on BT TV. If you would like to get AMC, you just need to select the AMC Option whilst personalising your package. If you Opt out of AMC, the channel and/or catch-up content will remain enabled for a set period and will cease within 3 months. AMC is a separate bolt-on bonus channel and may be removed at any time.

HD

You'll need an HD ready TV & cabling. Free for first three months. One month minimum term. Terms apply. 

Sky Cinema 
11 Sky Cinema channels plus video on demand bolt–on available to BT Infinity customers only. Excludes Sky Cinema Premiere+1, MGM and may exclude subsequent channel launches. Available on a one month minimum term, for £13.50 a month. 

Sky Sports Main Event HD and Sky Sports Extra HD 
To watch and record Sky Sports HD (and any additional HD) channels simultaneously you will require an Infinity download speed above 30 Mb/s” 

Sky Sports HD [Infinity only] 

Sky Sports Main Event and Sky Sports Extra HD channels available to BT Infinity customers with a Youview box. There’s a one month minimum term and a cost of £21.50 per channel or £27 a month for both. Terms apply. 

Sky Sports SD/HD [Infinity only] 
Sky Sports Main Event and Sky Sports Extra SD/HD channels available to BT Infinity customers with a Youview box. There’s a one month minimum term and a cost of £22 a month for SD or £27 a month for HD. Terms apply see http://www.productsandservices.bt.com/consumer/terms

Calls to service numbers

Calls to service numbers starting 084, 087, 09 & 118 consist of a 12p per minute (rising to 13p on the 7th January 2018) access charge from BT, plus a service charge set by the company you call. Both charges are calculated excluding VAT, so when we round the price and add the VAT, some calls will round up by up to 2p, depending on the length of the call. You can find the full details in our Tariff Guide.

International Freedom

Only £7.80 a month. Includes calls to landlines in 36 International destinations. For residential customers on a BT Calling Plan. Minimum 1 month term. Fair use policy (calls over 600 minutes a month will be charged at 6p a minute) and Terms and Conditions apply. Some regions are included or excluded within countries:

  • Australia includes the Christmas Islands & Cocos Islands
  • Cyprus excludes Northern Cyprus
  • Ireland is the Republic of Ireland. The 0p a minute rate for calls to fixed lines in the Republic of Ireland does not apply to customers calling from Northern Ireland
  • Italy includes the Vatican City
  • New Zealand includes the Chatham Islands
  • Spain includes the Canary Islands

Friends & Family International

Only £1.65 a month. A 21p call set up fee applies (rising to 22p on the 7th January 2018).

BT SmartTalk

You'll need a BT home calling plan and an iPhone/Android Smartphone connected to Wi-Fi or 3G. Five users per account. SmartTalk allows you to access your calling plan on your smartphone. UK time zone applies. Opt-in for international, premium (09) and personal (070) calls. Fair-use policy applies. Excludes BT Basic. See details. Each BT SmartTalk user must have their own unique BT.com log-in details. It's easy to set these up after you've downloaded the app. Just press the Create BT Login button.

Call Diversion

Customers pay for the diverted leg of the call at applicable rates.

BT Answer 1571 voicemail

Opt-in is required. £2.50 a month (rising to £3 on 7th January 2018). No minimum call commitment applies. The call return feature will not be available if the person leaving the message has chosen to withhold their number or if the call was from an international number. Customers who use Call Barring should note that calls to 1571 will be barred under outgoing Call Barring option 1. This is because calling 1571 may lead to a chargeable call. A facility fee of 22.50p, will also be charged for the call set-up attempt. Some social alarm and burglar alarm equipment may not be compatible with BT Answer 1571. Please check with your supplier.

BT 1471

Dialling BT 1471 without using Call Return is free. The Call Return feature of BT 1471 costs a fixed fee of 22.50p. The fee will apply when you press 3 to return your last caller's call. This charge applies whether or not the call is connected. If you don't want your number to be obtained through Caller Display or Call Return (1471), dial 141 before making your call. 1471 cannot disclose the number if the number is withheld, unavailable or the call came from a switchboard extension number.

BT8600 Nuisance Call Blocker

Nuisance call blocking functionality blocks up to 100% of nuisance/unwanted calls. To block nuisance calls you need the Caller Display service to be active on your account. See details.

Inclusive calls to 0845 and 0870 numbers

Calls to 0845 and 0870 numbers are included within your inclusive call times (excluding Calling Card, Dial-through and dial-up internet access numbers). Any calls over an hour will be charged at normal rates (you can hang up and redial to avoid these charges). Fair usage policy applies. Maximum 1000 minutes or 150 calls a month. If either of these limits on inclusive calls is exceeded, BT will charge for these calls until further notice.

Line rental

You can pay for your monthly line rental either by direct debit for £18.99 a month for Standard Line or by paying £208.80, equivalent to £17.40 a month by credit/debit card for 12 monthly payments in advance (Line Rental Saver) giving you one month's line rental free. Advance charge is non-refundable. You'll need to pay any additional call charges by Direct Debit. You'll receive e-billing. Connection charges may apply for new connections. There's a 12 month minimum term. Exclusions and conditions apply.

BT Home Phone

Calls to 01, 02, and 03 numbers, excluding the Channel Islands, indirect access numbers and dial-up internet access. Other exclusions apply. Inclusive calls: calls up to an hour. Redial within 60 minutes to avoid charges. Set-up fee - 21p set up fee (+ rounding) applies to all chargeable calls (rising to 22p on the 7th January 2018). Calls to 070 numbers cost no more than 49p per minute, with a max. set-up fee of 21p set up fee (+ rounding) (rising to 22p on the 7th January 2018)(click here for our full tariffs).

Call Packages

Unlimited Weekend Calls- £0 a month plus BT line rental – see standard line rental note for prices, when signing up to a 12 month minimum term. You'll need to pay by direct debit. Terms apply.

Unlimited Evening & Weekend Calls- £3.80 a month plus BT line rental (rising to £4 on the 7th January 2018) – see standard line rental note for prices, when signing up to a 12 month minimum term. You'll need to pay by direct debit. Terms apply.

Unlimited Anytime Calls- £8.99 a month plus BT line rental (rising to £9.50 on the 7th January 2018) – see standard line rental note for prices, when signing up to a 12 month minimum term. Landline calls to UK mobiles will be charged at 8 pence per minute, you'll pay a 21p set up fee (+ rounding) (rising to 22p on the 7th January 2018) for every mobile call you make. You'll need to pay by Direct Debit. Terms apply.

Home Phone Saver 2019

£21.99 a month. Available to new and existing BT customers that sign up for an 18 month minimum term. Package includes BT line rental and unlimited calls to UK* landlines for up to an hour. Also included when you opt in are: BT Privacy Caller Display, Anonymous Call Reject, and Free 1471 call return. This package cannot be taken alongside BT Broadband with calls bundles, Line Rental Saver or Line Rental Plus. Terms apply.

Line Rental Plus

£20.99 a month. Available to new and existing standard BT line rental customers. A 12-month minimum term applies for new line rental contracts. Includes PromptCare, Choose to Refuse, SMS alerts, Premium Rate Service and International Call Barring. You can pay for Line Rental Plus by any method unless you take another service that requires payment by Direct Debit. Connection charges may apply. Terms apply. PromptCare operates between 8am and 6pm on weekdays and Saturdays. We aim to repair a fault by midnight on the next working day after you report the fault to us unless a specific appointment date is agreed. Faults reported after 9pm Monday to Saturday, or anytime on Sundays or on public or bank holidays, will be treated as if you reported the fault at 8am on the next working day. PromptCare is not available on telephone lines provided using fibre technology.

Line rental

You can pay for your monthly line rental either by direct debit for £18.99 a month for Standard Line or by paying £208.80, equivalent to £17.40 a month by credit/debit card for 12 monthly payments in advance (Line Rental Saver) giving you one month's line rental free. Advance charge is non-refundable. You'll need to pay any additional call charges by Direct Debit. You'll receive e-billing. Connection charges may apply for new connections. There's a 12 month minimum term. Exclusions and conditions apply.

BT Sport on TV

BT Sport: for UK residential BT Broadband customers. £3.50 a month. 30 day rolling contract. New 12-month BT Broadband and BT TV contracts required. E-billing required. Prices and BT Sport content subject to change at any time. Terms apply.

BT Sport on BT TV with BT Broadband- BT Sport with BT TV: £3.50 a month. New 18-month BT Broadband and BT TV contracts required. Prices and BT Sport content subject to change at any time. Payment by Direct Debit. Terms apply.

BT Sport on BT TV with BT Infinity- BT Sport with BT TV: £3.50 a month. New 18-month BT Broadband and BT TV contracts required. Prices and BT Sport content subject to change at any time. Payment by Direct Debit. Terms apply.

BT Sport on Sky Digital Satellite Platform- BT Sport is also available on the Sky Digital Satellite Platform for all new and existing BT broadband customers who sign up for 12 months or have 12 months remaining on their contract; ongoing renewal needed to get discounted BT Sport. Sky box and active viewing card required. Excludes Multiscreen. e-billing required. UK only. Terms apply. Prices and BT Sport content subject to change at any time.

BT Sport HD- BT Sport HD service requires HD ready TV & cabling; Sky customers need a black Sky box. Available to new and existing non-HD BT Sport customers that watch BT Sport on Sky or BT TV with BT Infinity. There's a one month minimum term. £6.50 a month from month four.

BT Sport on Sky – Second Box- For new and existing customers who access BT Sport via the Sky Digital Satellite Platform and have a Sky Multi-room subscription, signing up to BT Sport Second Box on a rolling one month contract. You'll get BT Sport Second Box at no extra charge for the first three months. From month four you will pay the standard monthly subscription charge (currently £6 a month). It must be taken with a standard BT Sport subscription. You can end your subscription to BT Sport Second Box at any time subject to 30 days' notice. Offer excludes existing BT Sport Second Box customers.

BT Sport Online

For UK residential BT Broadband customers. New 12-month or at least 12 months remaining on an existing BT Broadband contract required. You can only access BT Sport online or via the App in the UK. Requires minimum 400kbps line speed or good Wi-fi/3G/4G and a compatible device. Maximum of 2 devices may be used simultaneously. e-billing required. UK only. Terms apply.

BT Sport

For UK residential customers. Discounted prices are available to customers taking BT Sport with BT Broadband or with BT Broadband & BT TV. New 12 month BT Broadband and BT TV contracts required to get discounted BT Sport (dependent on your packages). BT Sport on the app auto-renews until cancelled . BT Sport on Sky TV also requires Sky box and active viewing card & 12 month BT Sport contract. Ongoing broadband/TV contract renewal needed to get discounted BT Sport. Excludes Multiscreen. e-billing required. Prices and BT Sport content subject to change at any time.

BT Sport on Sky TV Only (12 month contract)

BT Sport: Price from month 4 currently £25.99 a month for UK residential customers. BT Sport on Sky TV requires Sky box, active viewing card and 12-month BT Sport contract. Excludes Multiscreen. E-billing required. Prices and BT Sport content subject to change at any time.

BT Sport on Sky TV Only (1 month contract)

BT Sport on TalkTalk TV. BT Sport is also available on TalkTalk TV for customers who sign up on a rolling 1 month basis. £35 activation charge applies. TalkTalk provided YouView box and TalkTalk TV subscription required. E-billing required. UK only. Terms apply. Prices and BT Sport content subject to change at any time.

BT Sport on Talk Talk (12 month contract)

BT Sport: Price from month 4 currently £25.99 a month for UK residential customers. BT Sport on TalkTalk TV requires TalkTalk provided YouView box, active TalkTalk TV subscription and 12-month BT Sport contract. E-billing required. Prices and BT Sport content subject to change at any time.

BT Sport on Talk Talk (1 month contract)

BT Sport on Sky Digital Satellite Platform BT Sport is also available on the Sky Digital Satellite Platform for customers who sign up on a rolling 1 month basis. £35 activation charge applies. Sky box and active viewing card required. Excludes Multiscreen. E-billing required. UK only. Terms apply. Prices and BT Sport content subject to change at any time.

Broadband Special Offers

If you've got a broadband special offer, you'll keep it on the same terms you originally agreed to – including when it ends. The basic price of BT broadband stays the same: and that's what you'll pay when any special offer stops.

*15 minutes applies to customers taking BT Sport on the online player and app or via Sky. For some customers it can take up to 24 hours or longer in exceptional cases.

BT Mobile SIM, 4GB, Unlimited Minutes, Unlimited Texts, £11/month (BB-discount) or £16/month (non-BB discount)

Available between 28/11/17 and 21/12/17 for BT Broadband and non BT Broadband customers who sign up for the SIM Only or BT Family SIM price plan for 12 a month minimum term. Customers who have not already moved to a lower plan during the first 12 months of their current contract can move from a higher plan. Plan includes 4GB of Data, Unlimited Minutes and Unlimited Texts. Monthly price: £11 a month for BT Broadband homes; £16 a month for non-BT Broadband homes. BT Broadband customers who cancel their BT Broadband services during, or after the 12 month minimum term, will pay the higher price of £16 a month. Usage outside the plan will be charged at the standard published rates for mobile and can be found in the tariff guide at www.bt.com/legalstuff click on the link to the tariff guide. BT Mobile terms of service apply to all customers taking up this offer, and are available at www.bt.com/legalstuff Payment is by direct debit only and your acceptance is subject to a credit check. Prices quoted may vary during, or after, your 12 month minimum term.

BT Mobile SIM, 5GB, Unlimited Minutes, Unlimited Texts, £12/month (BB-discount) or £17/month (non-BB discount)

Available between 28/11/17 and 21/12/17 for BT Broadband and non BT Broadband customers who sign up for the SIM Only or BT Family SIM price plan for 12 a month minimum term. Customers who have not already moved to a lower plan during the first 12 months of their current contract can move from a higher plan. Plan includes 4GB of Data, Unlimited Minutes and Unlimited Texts. Monthly price: £12 a month for BT Broadband homes; £17 a month for non-BT Broadband homes. BT Broadband customers who cancel their BT Broadband services during, or after the 12 month minimum term, will pay the higher price of £17 a month. Usage outside the plan will be charged at the standard published rates for mobile and can be found in the tariff guide at www.bt.com/legalstuff click on the link to the tariff guide. BT Mobile terms of service apply to all customers taking up this offer, and are available at www.bt.com/legalstuff Payment is by direct debit only and your acceptance is subject to a credit check. Prices quoted may vary during, or after, your 12 month minimum term.

BT Mobile SIM, 6GB, Unlimited Minutes, Unlimited Texts, £13/month (BB-discount) or £18/month (non-BB discount)

Available between 28/11/17 and 21/12/17 for BT Broadband and non BT Broadband customers who sign up for the SIM Only or BT Family SIM price plan for 12 a month minimum term. Customers who have not already moved to a lower plan during the first 12 months of their current contract can move from a higher plan. Plan includes 6GB of Data, Unlimited Minutes and Unlimited Texts. Monthly price: £13 a month for BT Broadband homes; £18 a month for non-BT Broadband homes. BT Broadband customers who cancel their BT Broadband services during, or after the 12 month minimum term, will pay the higher price of £18 a month. Usage outside the plan will be charged at the standard published rates for mobile and can be found in the tariff guide at www.bt.com/legalstuff click on the link to the tariff guide. BT Mobile terms of service apply to all customers taking up this offer, and are available at www.bt.com/legalstuff Payment is by direct debit only and your acceptance is subject to a credit check. Prices quoted may vary during, or after, your 12 month minimum term.

BT Mobile SIM, 15GB, Unlimited Minutes, Unlimited Texts, £18/month (BB-discount) or £22/month (non-BB discount)

Available between 28/11/17 and 21/12/17 for BT Broadband and non BT Broadband customers who sign up for the SIM Only or BT Family SIM price plan for 12 a month minimum term. Customers who have not already moved to a lower plan during the first 12 months of their current contract can move from a higher plan. Plan includes 15GB of Data, Unlimited Minutes and Unlimited Texts. Monthly price: £18 a month for BT Broadband homes; £18 a month for non-BT Broadband homes. BT Broadband customers who cancel their BT Broadband services during, or after the 12 month minimum term, will pay the higher price of £22 a month. Usage outside the plan will be charged at the standard published rates for mobile and can be found in the tariff guide at www.bt.com/legalstuff click on the link to the tariff guide. BT Mobile terms of service apply to all customers taking up this offer, and are available at www.bt.com/legalstuff Payment is by direct debit only and your acceptance is subject to a credit check. Prices quoted may vary during, or after, your 12 month minimum term.

BT Mobile SIM, 20GB, Unlimited Minutes, Unlimited Texts, £22/month (BB-discount) or £27/month (non-BB discount)

Available between 28/11/17 and 13/12/17 for BT Broadband and non BT Broadband customers who sign up for the SIM Only or BT Family SIM price plan for 12 a month minimum term. Customers who have not already moved to a lower plan during the first 12 months of their current contract can move from a higher plan. Plan includes 20GB of Data, Unlimited Minutes and Unlimited Texts. Monthly price: £22 a month for BT Broadband homes; £27 a month for non-BT Broadband homes. BT Broadband customers who cancel their BT Broadband services during, or after the 12 month minimum term, will pay the higher price of £27 a month. Usage outside the plan will be charged at the standard published rates for mobile and can be found in the tariff guide at www.bt.com/legalstuff click on the link to the tariff guide. BT Mobile terms of service apply to all customers taking up this offer, and are available at www.bt.com/legalstuff Payment is by direct debit only and your acceptance is subject to a credit check. Prices quoted may vary during, or after, your 12 month minimum term.

BT Mobile SIM Only Plans 

Prices may change at any time during the contract. Offer available to (i) new customers, (ii) existing BT Mobile customers moving from a lower price plan; and (iii) existing BT Mobile customers moving from a higher price plan and who have not already moved to a lower price plan during the first 12 months of their current contract. Discounted price for BT broadband homes (excludes business). 12 month minimum term. Payment is by direct debit and subject to credit status. Previous data allowance 2GB. UK calls to UK landlines (starting 01,02,03) and UK mobiles, standard UK texts and data within the UK. Speeds vary by location, coverage and demand. One minute minimum call charge. 08 numbers cost up to 38p/min, calls to 070 cost up to 92p/min. Service numbers beginning 084, 087, 09 and 118 have an access charge of 30p-per-minute plus a service charge set by the company you call. 0800 numbers and calls to voicemail included. Early termination charge may apply if you stop your service in the first 12 months, see bt.com/terms. For BT wifi see: www.btwifi.com. Compatible phone needed, may need unlocking. Subject to availability. Terms apply.

Minutes, Texts & Data

Minutes included in the allowance allow you to call any UK mobile or standard UK fixed landline numbers starting 01, 02, 03. Texts included in the allowance allow you to text any UK mobile or standard UK fixed line. Data included in the allowance allow you to browse in the UK. Once you have used all your allowances, all calls, texts and data is chargeable other than emergency numbers, voicemail and non-geographic numbers starting 0800, 0808, 0500. Calls, texts and data while roaming is chargeable (click here for full tariff).

£50 off selected mobile phones from the BT Shop when you buy a BT Mobile 4G SIM Only plan

£50 discount code available to new BT Mobile SIM Only customers against the purchase of selected mobile phones on the BT Shop discount offer page – as indicated on the phone description. £50 discount does not apply to Apple iPhone purchases. One discount code per mobile phone purchase. Your discount code will be sent by e-mail once we have accepted your order for a BT Mobile SIM Only plan. You must redeem your discount code within 9 months of our order confirmation email. There is no cash alternative to this offer. Subject to availability. Any purchase made will be subject to BT Shop standard terms of sale. Delivery charge of £4.99 applies to every order. Terms apply. BT reserves the right to suspend or cancel the offer at any time.

Free BT Sport on BT Mobile 6GB, 20GB, 15GB or 30GB

  • This offer is available to (i) new BT Mobile customers who are ordering a BT Mobile 6GB, 15GB or 30GB plan (either a smartphone or Sim Only plan); and (ii) existing BT Mobile customers on our 6GB, 15GB or 30GB (or our previous 20GB) smartphone or SIM Only plan.
  • This offer includes access to BT Sport accessible by the BT Sport smartphone app only. BT Sport content cannot be watched on larger devices such as laptops or tablets, via Chromecast or Airplay, or via the webplayer.
  • If you have any open orders on your account currently, we'll process this order right after any existing orders are complete.
  • Customers who have purchased our 500MB or 2GB mobile plans, please choose another Sport option through bt.com/mybt.
  • We'll send you an email confirmation once the order is placed.
  • If you choose to downgrade your 6GB, 15GB, 20GB or 30GB plan to a lower priced plan beneath 6GB (such as the 500MB, 2GB or 3GB plans), or if you cancel your 6GB, 15GB, 20GB or 30GB plan, you'll no longer be able to access free BT Sport. Other exclusions and conditions may apply.
  • BT Sport terms of service apply to all customers who take up this offer, and are available at www.bt.com/legalstuff

Bring Your Own Phone

Compatible UK unlocked phones, some network operators may charge to unlock.

BT Sport App on BT Mobile

The BT Sport App works on iPhone and iPad (iOS 8 and above), selected Android devices with OS 4.3 and selected Windows 10 devices. You'll need 3G/4G/Wi-Fi.

Monthly Spend Cap

Limited to available caps. (Initial cap set between £5 and £45 depending on your credit status). Cap set at £45. Opt in to decrease to £5 or increase to a maximum of £200 (subject to credit status). Data roaming cap set at £35, decrease to £5 or increase to £200 some networks excluded (roaming ability subject to credit status).

BT Wi-fi & 4G

See www.btwifi.com. BT Mobile customers get access to the wi-fi hotspots already available to existing BT Broadband customers. 4G speeds vary by location, coverage and demand.

Add ons

Extra Speed- With Extra Speed 4G, the maximum speed available through the network is capped at 60 Mbps rather than 30 Mbps on our standard 4G. The speeds you get on your phone will be lower, and depend on things like the number of users, distance from the mast and the type of 4G phone you have. This add on is valid from the moment you buy it and then runs on a 30 day rolling contract. Extra Speed 4G is not available on BT Business Mobile plans.

Roaming- All international roaming add-ons are valid for 30 days or until you've used up all the data – whichever comes first. Available to all new and existing BT Mobile customers. Subject to credit check.

4G & BT Wi-fi in more places

To verify go to www.bt.com/moreplaces. For BT Wi-fi see: www.btwifi.com. More places than 02 and Vodafone and Three: to verify visit www.bt.com/moreplaces.

BT Privacy with Caller Display free for 12 months

Opt-in required. Free for the first 12 months, then £1.75 a month. A new 12-month line rental contract applies. No minimum call commitment. Caller Display equipment is required. Includes the option to register for the Telephone Preference Service (TPS) to help prevent unwanted sales calls.

Pre-order

If you’re a new BT Mobile customer or an existing BT mobile SIM only customer you can apply to pre-order selected mobile handsets. You can do this at bt.com/mobile or by calling us at 0800 032 6624.

Applying for a Pre-Ordered Device

Before we can accept your request you’ll have to pass credit checks. If you pass these checks, we’ll send you an order confirmation by e-mail. Your pre-order isn’t confirmed until you get this. When you do, your account will be activated and you’ll be subject to our terms and conditions for service, which you can read at bt.com/legalstuff.

Paying for your Pre-Ordered Device

You might have to pay an upfront fee for your device. If you do, we’ll take your bank card details when you apply to pre-order. But we won’t charge your bank card until we’ve allocated a device to you. If this payment fails (for example due to lack of funds), your pre-order may be cancelled. You can cancel your pre-order at any point until we charge your card for this upfront fee.

Getting your Pre-Ordered Device

If your pre-order is confirmed, we’ll aim to send your new device to you within 30 days of the official launch date, unless we tell you otherwise. Sometimes, we won’t be able to get your device to you within 30 days of the official launch date (because of high demand, for example). If this is the case, and you don’t want to wait longer than 30 days, you can cancel your pre-order. But as set out above, you can’t do this if we have already charged the upfront fee to your bank card. This does not affect your statutory rights to change your mind within 14 days of receiving your device and only pay for the services you have used. We’ll start charging you for your BT Mobile service in the normal way from the day after we’ve dispatched your new device to you and your minimum term will start from that date too.

Back-order

If you’re a new BT Mobile customer or an existing BT mobile SIM only customer, and we are out of stock of the device you want to order, you can apply to back-order selected mobile handsets. You can do this at bt.com/mobile or by calling us at 0800 032 6624

Applying for a Back-Ordered Device

Before we can accept your request you’ll have to pass credit checks. If you pass these checks, we’ll send you an order confirmation by e-mail. Your back-order isn’t confirmed until you get this. When you do, your account will be activated and you’ll be subject to our terms and conditions for service, which you can read at www.bt.com/legalstuff.

Paying for your Back-Ordered Device

You might have to pay an upfront fee for your device. If you do, we’ll take your bank card details when you apply to back-order. But we won’t charge your bank card until we’ve allocated a device to you. If this payment fails (for example due to lack of funds), your back-order may be cancelled. You can cancel your back-order at any point until we charge your card for this upfront fee.

Getting your Back-Ordered Device

If your back-order is confirmed, we’ll aim to send your new device to you within 30 days of the official launch date. Sometimes, we won’t be able to get your device to you within 30 days of the official launch date (because of high demand, for example). If this is the case, and you don’t want to wait longer than 30 days, you can cancel your back-order. But as set out above, you can’t do this if we have already charged the upfront fee to your bank card. This does not affect your statutory rights to change your mind within 14 days of receiving your device and only pay for the services you have used. We’ll start charging you for your BT Mobile service in the normal way from the day after we’ve dispatched your new device to you and your minimum term will start from that date too.

BT Mobile iTunes and Amazon.co.uk Gift Cards

Available to new BT Mobile customers ordering the service through BT.com within the promotional period, excluding BT employees. Your BT Mobile Service is subject to the standard terms of services - www.bt.com/legalstuff. The voucher is non-transferable or assignable. There is a maximum of one voucher offered per BT mobile plan. 
Vouchers are only redeemable on eligible BT Mobile 12 month or 24 month plans. 
Vouchers are not redeemable on individual Family SIM 30 day SIMs. You will be able to redeem this voucher after 30 days of purchase, by going to the link at www.vouchers.bt.com/offer/mobileclaim. If you ordered a SIM Only plan your BT Mobile SIM must be activated in order to claim your voucher. You must redeem this voucher within 3 months from the date of purchase. After this date, you will no longer be eligible to receive this voucher. 
There is no cash alternative to this offer. This offer is only available for a purchase made on Amazon.co.uk or from the Apple iTunes store.
The merchants represented are not sponsors of the BT Mobile vouchers promotion or otherwise affiliated with BT. The logos and other identifying marks attached are trademarks of and owned by each represented company and/or its affiliates. Please visit each company's website for additional terms and conditions.

Amazon.co.uk is not a sponsor of this promotion. Amazon.co.uk Gift Cards ("GCs") may be redeemed on the Amazon.co.uk website towards the purchase of eligible products listed in our online catalogue and sold by Amazon.co.uk or any other seller selling through Amazon.co.uk. GCs cannot be reloaded, resold, transferred for value, redeemed for cash or applied to any other account. Amazon.co.uk is not responsible if a GC is lost, stolen, destroyed or used without permission. See www.amazon.co.uk/gc-legal for complete terms and conditions. GCs are issued by Amazon EU S.à r.l. All Amazon ®, ™ & © are IP of Amazon.com, Inc. or its affiliates.

iTunes is a trademark of Apple, Inc., registered in US and other countries. Apple is not a participant in or sponsor of this promotion. This iTunes Code is redeemable only on the iTunes Store for the UK. To redeem this code, you must have an iTunes account, subject to prior acceptance of licence and usage terms. To open an account, you must be above the age of 13 and in the United Kingdom. Content and pricing subject to availability at the time of actual download. iTunes 10.0 or later, compatible software and hardware, and Internet access (fees may apply) are required. This code cannot be redeemed for cash, returned for cash refund, exchanged or used to purchase any other merchandise, provide monthly gifts or iTunes Gifting. Data collection and use subject to Apple Customer Privacy Policy; see www.apple.com/uk/legal/privacy, unless stated otherwise. Risk of loss and title for codes passes to purchaser on transfer. iTunes is not responsible for any loss or damage resulting from lost or stolen codes or use without your permission. Your statutory rights are not affected. Not for resale. iTunes Codes are issued and supplied by iTunes S.à r.l. For full terms, see www.apple.com/legal/itunes/uk/terms.html. Content purchased from the iTunes Store is for personal lawful use only. © 2014 iTunes S.à r.l. All rights reserved.

BT Mobile Handsets Plans

Discounted price for BT broadband homes (excludes business). 24 month minimum term. Payment is by direct debit and subject to credit status. UK calls to UK landlines (starting 01,02,03) and UK mobiles, standard UK texts and data within the UK.. Speeds vary by location, coverage and demand. One minute minimum call charge. Service numbers beginning 084, 087, 09 and 118 have an access charge of 30p per minute plus a service charge set by the company you call. 0800 numbers and calls to voicemail included. Early termination charge may apply if you stop your service in the first 24 months, see bt.com/terms.

Prices may change at any time during the contract

Available to new customers and existing BT Mobile SIM-Only or Family SIM customers. BT broadband homes (excludes business). 24 month minimum term. Payment is by direct debit and subject to credit status. UK calls to UK landlines (starting 01,02,03) and UK mobiles, standard UK texts and data within the UK. Speeds vary by location, coverage and demand. One minute minimum call charge. Service numbers beginning 084, 087, 09 and 118 have an access charge of 30p per minute plus a service charge set by the company you call. 0800 numbers and calls to voicemail included. Early termination charge may apply if you stop your service in the first 24 months, see bt.com/terms. Pre-order: Subject to stock availability. Pre-order terms apply, see bt.com/mobile.

BT Mobile Extras

Extra Speed

With Extra Speed, the maximum speed available through the network is capped at 60 Mbps rather than 30 Mbps on our standard 4G. The speeds you get on your phone will be lower, and depend on things like the number of users, distance from the mast and the type of 4G phone you have. This add on is valid from the moment you buy it and then runs on a 30 day rolling contract. Extra Speed is not available on BT Business Mobile plans.

Data and minute add-ons

These add-ons run on a 30 day rolling contract until you cancel them. When you first buy an Add-On, it lasts until the date of your next BT Mobile bill. It covers minutes or data used over your inclusive plan allowance, up to the allowance for that Add-On, from your last BT Mobile bill until your next one. Add-On allowances reset at the start of each billing month. You can only have one data and one minutes Add-On at any one time. 
A UK Add-On covers minutes or data used over your inclusive plan allowance, up to the allowance for that Add-On, from your last BT Mobile bill until your next one. (So if you buy a 500MB Add-On 10 days before the date of your next bill, it'll cover the data you use for those days and the previous 20). The add-on renews automatically every month on the date you get your BT Mobile bill, unless you cancel it. 
If you don't want your UK Add-On to renew automatically, you'll need to contact us to cancel it before the date of your next BT Mobile bill. (You can still carry on using it until the date of your next bill and we won't charge you again). Any unused allowance won't carry over when your billing month ends. And if you go over your allowance, standard charges will apply. You can have a maximum of one for minutes and one for data at any one time. We won't transfer or refund UK Add-Ons. They're for your personal use and subject to BT Mobile Service terms and conditions.

8 out of 10 families with BT broadband could save money with BT Mobile

Visit broadband.bt.com/8outof10 for more information.

BT Reward Card Terms

BT Reward card is available to new BT Mobile customers ordering the service through BT.com, excluding BT employees. You will need to have ordered a BT Mobile plan online during a promotional period and waited 30 days before claiming. Your reward card could take up to 30 days from claim date to arrive. 

On receipt you must activate the card within 3 months via the activation code, which will be sent to you by email to the email address provided with your order. The card is a non-reloadable prepaid card with no cash access (ATM or cash back). The card can be used at most merchants which display the Mastercard® acceptance mark until the funds on the card are depleted or until the card expiry date. Unspent funds which remain on the card after expiry date printed on the card cannot be redeemed. The card cannot be used at any Customer Activated Terminals (such as but not limited to pay@pump, toll roads, car parks or train ticket terminals), for subscriptions automated periodic payments, to withdraw cash via cashback ATM, foreign exchange bureaus, gambling, or any illegal goods services. The prepaid card offer is open to UK residents only, over the age of 18. 

Your BT Reward Card is issued by Blackhawk Network (UK) Ltd, an Electronic Money Institution authorised in the UK by the FCA with Firm Reference number 900023; pursuant to license from Mastercard International. Mastercard ® and the Mastercard brand mark are registered trademarks of Mastercard International Incorporated. Blackhawk Network (UK) Ltd's company registration number is 05802971 and its registered office is at 40 Bernard Street, London, WC1N 1LE 

Broadband Rewards will be sent to the installation address. BT Mobile Rewards will be sent to the address where we delivered your BT Mobile product If you end your agreement for service before the end of the minimum contract period you'll have to pay an early termination charge. You can see details at: www.bt.com/termcharges All services are subject to BT's standard terms and conditions which are at www.bt.com/legalstuff There is no cash alternative for rewards. The Reward Card can be replaced if lost or stolen for a £3 fee. 

If a reward was offered on the date you placed your order, it will expire 3 months after the date your broadband order was installed or mobile order activated, unless you claim your reward. BT reserves the right to remove the offer at any time. Rewards are subject to suppliers own terms and conditions.